Enclosure Assistant

Location: Fairford

DETAILS

RAFCTE is best known for staging the world renowned Royal International Air Tattoo (RIAT) at RAF Fairford in Gloucestershire each year. In 2003, RIAT was granted status as the largest military air show globally by Guinness World Records. In addition to the heads of many of the world’s air forces and major suppliers to the sector, RIAT also hosts thousands of aviation enthusiasts and members of the public over three days. As well as aviation the event is increasingly a family day out, with the exceptional Techno Zone® providing unique interactive STEM activities, under the banner of RAFCT’s mission to inspire young people to fulfil their potential in air, space and technology. In total, over 200,000 people attended RIAT in 2024.

 

What are we looking for?
We are looking for an efficient and capable individual to assist with the successful delivery of the public and corporate hospitality upgrade enclosures. The job will involve assisting with all aspects of planning and delivery.

 

Your main responsibilities will include:

  • To work closely with the Hospitality and Event Executive in the planning and delivery process of all public and corporate hospitality upgrades at RIAT, at times, liaising directly with internal stakeholders and contractors.  
  • Provide everyday support and administration to both the Hospitality and Event Executive and the Head of Hospitality and Events. 
  • Liaise with our caterers to ensure customer dietary requirements are recorded.  
  • To lead with the administration and management of two public enclosures.  
  • To administer table planning in the Aviation Club. 
  • To assist with the administration of the Pass mail out process. 
  • To lead with the administration of the volunteer team. 
  • To support the team in providing a seamless customer experience, ensuring a superior level of customer service is always met 

 

Type of contract/working hours:

FTC 10/03/2025 until 25/07/2025

36.25 hours per week. Based in Fairford, Gloucestershire  
All employees are required to work the Saturday or Sunday before the Royal International Air Tattoo and the whole weekend of the event.    
RIAT Weekend Date: 18th-20th July 2025

 

 
What we will offer:

A salary of £25,000 pro rata is accompanied by pension and a focus on staff wellbeing and social events throughout the year. 

You will also be given two complimentary tickets to The Royal International Air Tattoo and a staff discount of 50% for an additional six.

 

About you:

If you possess GCSE qualifications, including Maths and English, along with prior experience in a customer service and experience team or office setting, and you exhibit strong verbal communication skills, creative thinking abilities, and a collaborative approach, as well as the ability to lead, motivate, and encourage team spirit, we strongly encourage you to apply for the position of Enclosure Assistant. 
 
Experience in the events or customer service industries would be a huge advantage. 

 

application process:

Apply through our company website by submitting your CV and preferably a covering letter explaining why you are right for us, but most importantly why we are right for you.   
 
If your application is successful, you will be invited to attend an interview at our Fairford offices.

Find Out More And Apply:

The whole job description is on our job portal, click here to see more