Volunteer Engagement Administrator

Location: Fairford

DETAILS

RAFCTE is best known for staging the world renowned Royal International Air Tattoo (RIAT) at RAF Fairford in Gloucestershire each year. In 2003, RIAT was granted status as the largest military air show globally by Guinness World Records. In addition to the heads of many of the world’s air forces and major suppliers to the sector, RIAT also hosts thousands of aviation enthusiasts and members of the public over three days. As well as aviation the event is increasingly a family day out, with the exceptional Techno Zone® providing unique interactive STEM activities, under the banner of RAFCT’s mission to inspire young people to fulfil their potential in air, space and technology. In total, over 200,000 people attended RIAT in 2024.

What are we looking for?

We are looking for a Volunteer Engagement Administrator who will support the Volunteer Engagement Coordinator in the delivery RIAT 25.

Your main responsibilities will include:

  • Assist with keeping volunteer database up to date and data analysis
  • Plan volunteer accommodation, using databases and excel
  • Review & process volunteer applications, recruitment and selection
  • Ensure all role profiles are up to date
  • Respond to volunteer and staff email enquiries in a timely manner, helping to resolve issues
  • Review & approve registrations, sending out reminders
  • Assist in coordinating volunteer clothing and any other merchandise
  • Liaise with marketing to produce various materials
  • Assist with coordination of welcome packs, including pass printing
  • Assist with set up, delivery and issues arising in Team Reception

Type of contract/Working Hours:

36.25 hours per week.  All employees are required to work the Saturday or Sunday before the Royal International Air Tattoo and the whole weekend of the event. Other dates that you are required to work are:
8th Feb
17th May
5th Jul

What we offer:

A salary of £25,000 pro rata is accompanied by pension and a focus on staff wellbeing and social events throughout the year. 

You will also be given two complimentary tickets to The Royal International Air Tattoo and a staff discount of 50% for an additional six.

Competencies:
If you have experience in the events industry, with excellent organisational skills and the ability to work under pressure and to tight deadlines, then we strongly encourage you to apply.  
You should be able to communicate effectively at all levels, encouraging an environment of open communication and the building of cross functional relationships. 
You must be IT Literate (intermediate level or above in excel) and have a good understanding of Health and Safety in the workplace.

Application process

We are hoping to start the right person on Monday 06th January 2025 so do not hesitate, apply through our company website by submitting your CV and preferably a cover letter explaining why you are right for us but most importantly why we are right for you.  

If your application is successful, you will be invited to attend an interview.

The whole job description is on our job portal, click here to see more